Cookie Policy

What this policy covers

Cookies and similar storage technologies can remember information on your browser or device. This policy explains what wiseglow.co.uk currently uses and why. It should be read with our Privacy Policy.

What WiseGlow currently uses

The public website does not currently set advertising or behavioural-analytics cookies. It uses limited, essential browser storage needed for requested functions and security.

• wg_preview: a secure, HTTP-only preview-access cookie used only when access protection is enabled. It lasts for up to 24 hours.
• Booking confirmation session storage: short-lived browser values prevent duplicate verification messages and maintain a resend countdown during the current browser session.
• Admin portal local storage: stores an administrator’s access credential on that administrator’s own browser. This is not used on the customer journey.

Why consent is not requested for these

Storage strictly necessary to provide a service you request, authenticate access, maintain security or prevent duplicate actions can be used without cookie consent under the applicable rules. We still explain it here. We do not use these values for advertising or cross-site tracking.

Third-party services

Pages may request operational services such as address lookup, booking or payment infrastructure. Those providers may receive technical request information needed to respond. If WiseGlow introduces a third-party technology that stores or accesses non-essential information on your device, it will not be activated until the required choice has been offered.

Managing storage

You can remove cookies, local storage and session storage through your browser settings. Blocking or deleting essential storage may prevent protected previews, confirmation controls or administrative functions from working. There is currently no non-essential WiseGlow cookie preference to manage because no such technology is enabled.

Future changes

If analytics, advertising or other non-essential tracking is introduced, this policy and the site controls must be updated before it is enabled. Where consent is required, the site will offer a clear accept and reject choice and a way to change that choice later.